Jerome Bettis' Grille 36

It actually almost pains me to write this, but I figured I may be able to save a few of you a little time and effort, let alone a little of your hard earned cash.

My in-laws decided that they wanted to take me out to dinner for my birthday yesterday evening and my mother in law thought it might be nice to check out the new Grille 36 on the north shore despite some of the reviews that it has been getting.

We arrived at the restaurant around 6:30 and were told we had a 30 minute wait, not bad for a party of 8. We just sat at the bar and had a few drinks while we were waiting.

They called us to our table and we put our orders in. At this point I was thinking either that the reviews aere wrong or the place had fixed some of the problems that it was having. Our appetizer arrived and was pretty good. The our dinners came. All of the kids got mac and cheese. Easy enough. My father in law and I had no problems, we received the correct meals. Although my fries were a little on the cold side. My wife, mother in law and Brother in law all received the wrong meals. They were able to fix my brother in law's but my wife and mother in law NEVER received the correct meal. I personally have never seen a patty melt (which is what they both ordered) that resembled a philly cheese steak. They brought the same thing out to them twice. My wife's fries were ice cold by the time she received them and both of their "patty melts" were made out of steak-ums.

What's really sad is the place has real potential but you can just tell that the management and waitstaff all just feel that people will show up because of the name of the place and do not see the need to provide top notch service. I really hope the place shapes up. If it doesn't, it won't last another year or two. I know I will not be going back.

Bob Carroll n-Focus

412-663-0029(In Greater Pittsburgh) 910-653-1194 (In SE North Carolina) 866-410-4474 (All other areas) FAX 412-663-0030

PO Box 11035 Pittsburgh, PA 15237 bob@n-focus.net www.n-focus.net www.n-blog.net